VigilantCare™- System Inspections & Preventative Maintenance

 At Vigilant Connect, we provide comprehensive preventative maintenance and inspection services to ensure your Security and Life Safety Systems perform reliably and remain code-compliant. Our team services a wide range of critical technologies—from Access Control and Fire Alarms to Nurse Call and Wander Management—helping your facility stay protected, efficient, and inspection-ready.

• Test readers, door strikes, maglocks, and egress devices
• Verify controller health, software communication, and user database integrity
• Confirm system redundancy and firmware versioning
• Simulate emergency lock/unlock conditions
• Recommendations for repairs or upgrades
   

• Clean and inspect camera lenses, adjust angles and focus
• Test video recording (NVR/DVR), remote viewing, and retention settings
• Validate analytics, motion detection, and system alerts
• Apply firmware updates and check network connectivity
• Recommendations for repairs or upgrades
   

• Inspect and test motion detectors, contacts, glass-break sensors, and keypads
• Simulate intrusion events and confirm monitoring center response
• Check panel programming, battery levels, and communication paths
• Confirm system arming/disarming sequences
• Recommendations for repairs or upgrades
   

• Perform visual inspection and functional testing of all initiating and notification devices
• Test alarm panels, annunciators, battery backup, and monitoring communication
• Validate signal transmission and auxiliary device activation (e.g., HVAC shutdown)
• Provide full inspection documentation and NFPA 72-compliant reporting
• Recommendations for repairs or upgrades
   

• Test all patient stations, pull cords, pillow speakers, and staff consoles
• Inspect call annunciation (lights/sounds) and escalation logic
• Confirm system integration with wireless devices and alerting systems
• Review response time logging and reporting capability
• Recommendations for repairs or upgrades
   

• Verify proper operation of wearable transmitters and door sensors
• Test alert notifications, door lockdown functions, and system coverage
• Ensure integration with nurse call and access control where applicable
• Inspect battery status, tag assignments, and reporting accuracy
• Recommendations for repairs or upgrades
   

• Prevent Failures Before They Happen – Stay ahead of downtime and service interruptions
• Ensure Regulatory Compliance – Meet standards including NFPA 72, CMS, HIPAA, and local AHJ requirements
• Protect Your Investment – Extend equipment lifespan and reduce emergency service costs
• Optimize Safety & Response – Ensure critical alerts and events are always received and acted upon
• Be Inspection-Ready – Organized documentation and service records for audits and surveys
   

With decades of field expertise and factory-trained technicians, Vigilant Connect brings unmatched care and precision to the systems you depend on. We customize service plans to match your facility’s size, complexity, and regulatory needs—backed by detailed reporting and a proactive support model.

Your systems protect lives. We protect your systems.

Contact Vigilant Connect today to schedule preventative maintenance and inspections or enroll in a customized service plan.