Career Opportunity: Operational Support Staff

At Vigilant Connect, we design and deploy the technologies that keep people connected and protected — from Structured Cabling to Nurse Call, Surveillance, DAS, and beyond. Behind every successful installation is an organized, efficient support team, and we’re looking for a  driven Operational Support Staff member to help keep our operations running smoothly.

This position is ideal for both experienced individuals and those eager to launch a career in operational logistics, field support, or inventory management. Full or part time position available

As an Operational Support Staff member, you'll play a hands-on role in supporting our technical teams by managing materials, staging project supplies, organizing inventory, and providing critical behind-the-scenes help. You’ll also assist with delivery runs, administrative tasks, and day-to-day support functions at our office and warehouse.

• Receive, inspect, and log material deliveries to ensure accuracy and quality

• Stage materials and tools for upcoming installations, including systems such as:
   
  • Structured Cabling
  • Video Surveillance
  • Access Control
  • Intrusion Detection
  • Paging & Intercom
  • Nurse Call & Wander Management
  • Distributed Antenna Systems (DAS)
  • Sound Masking
     
• Monitor and manage inventory levels; conduct audits and coordinate restocking
• Deliver materials and equipment to job sites as needed to support field teams
• Assist with general office and facility upkeep, including organizing workspaces
• Support cross-functional coordination with installation, sales, and administrative teams
• Maintain accurate records of deliveries, inventory, and tasks using tracking software
• Follow company safety policies and protocols in all activities
   

Required:

• High school diploma or equivalent
• Strong organizational skills and attention to detail
• Reliable transportation and valid driver’s license with clean driving record
• Willingness to work flexible hours and assist with various support tasks
• Ability to lift and handle materials and tools
• Proactive mindset and strong communication skills
   

Preferred:

• Experience in logistics, warehouse, inventory, or field support
• Familiarity with low-voltage technologies or project staging
• Proficiency with basic inventory software (Excel, warehouse tools, etc.)
• Experience supporting technicians or installation teams in a technical industry
   

• Competitive pay and full benefits package (health/dental/vision insurance, PTO, retirement options)
• Paid training and career advancement opportunities
• A team-first environment where your contributions matter
• Access to industry-leading tools, materials, and safety protocols
   

Are you ready to support meaningful projects and be part of a growing company making a difference in the connectivity and security space?

📧 Send your resume and brief cover letter to: careers@vigilant-connect.com

We’re excited to learn how you can support our success.

Vigilant Connect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and respectful environment for all team members.