Vigilant Assist™ — Onsite Technical Support, Nationwide

Vigilant Connect offers reliable and responsive Smart Hands services to support your remote IT team with skilled onsite assistance. Our experienced field technicians serve as your boots on the ground—executing physical tasks and working in real-time collaboration with your IT staff to ensure efficient deployments, troubleshooting, and maintenance.   

• ✅ Circuit turn-up and demarcation testing
   
• ✅ Installation of network switches, routers, and firewalls
   
• ✅ UPS installation and power management setup
   
• ✅ Rack and stack of IT and network equipment
   
• ✅ Wireless Access Point mounting and connectivity testing
   
• ✅ Workstation setup: computers, monitors, printers
   
• ✅ Structured cabling, patching, and equipment labeling
   
• ✅ Remote-guided configuration, diagnostics, and troubleshooting
   

Smart Hands services are perfect for::

• 🏬 Branch Offices
   
• 🏢 Data Centers
   
• 🛒 Retail Locations
   
• 🏥 Medical Facilities
   
• 🧰 Commercial Sites
   

Whether it’s a scheduled installation or an urgent dispatch, Vigilant Connect is ready to assist.